Contact Arcadolom
Have a question about a product, an order, or a delivery? Contact our support team using the details below. Please include enough information to help us identify and respond to your enquiry.
Customer Support
83 Valley Edge Dr, Rockmart, Georgia 30153, United States
Monday–Friday, 09:00–17:00 (America/New_York)
Before You Contact Us
To help us handle your enquiry efficiently, please include the relevant details:
- Existing order: Include your order number and the email address used at checkout.
- Product question: Include the product name or a link to its page.
- Delivery issue: Describe what happened and provide your tracking number, if available.
- Damaged or incorrect item: Describe the issue and attach photographs, if available.
Protect your information: Do not send passwords, full payment card details, or other sensitive account information by email.
Orders & Delivery
Information about delivery estimates, order processing times, and shipping costs is available in our Shipping Policy.
For guidance on following your shipment, visit our Track Your Order page.
Returns, Refunds & Exchanges
Please review our Returns and Refunds Policy for information about the return window, item condition, applicable costs, and refund timing.
Contact our support team before sending a return so we can confirm the correct return instructions.
Support Availability
Our support hours are Monday–Friday, 09:00–17:00 Eastern Time (America/New_York). Messages received outside these hours may be reviewed during the next support period.
If you need to follow up on an existing enquiry, please use the same email thread so our team can refer to the previous conversation.
Business Information
Store Name: Arcadolom
Email: support@arcadolom.com
Phone: +1 505-528-5177
Business Address: 83 Valley Edge Dr, Rockmart, Georgia 30153, United States
A business address is not necessarily a walk-in shop or a return destination. Please contact us before visiting the address or sending any parcel.
Need Assistance?
Our support team is available by email to help with product, order, and delivery enquiries.
Email Customer Support